Quick Answer: The Segway E2 Plus is a 15.5 mph beginner scooter with a 220Wh battery that goes about 11 real miles per charge: TechGearLab measured 10.9 miles and Tom’s Guide about 11 miles, against Segway’s 15.5-mile rating. Buy the newer E2 Plus II, not the original. On November 11, 2026, Segway’s US store sold the E2 Plus II for $285.98 and the original E2 Plus for $399.99. The newer model adds front suspension for $114 less. Both carry riders up to 198 lbs and struggle on hills. If you’re heavier or have a hill, the E2 Pro ($398.98 the same day) is the better buy.

Two scooters share this name, and that’s the main source of confusion. Segway launched the E2 Plus II in May 2025 as the successor to the original E2 Plus, according to 9to5Toys, but Segway’s US store still sells both. They look almost identical and have nearly the same spec sheet. Their prices don’t follow the usual pattern: in November 2026 the older model costs more. We compared Segway’s US spec tables and parts store (checked November 11, 2026), TechGearLab’s instrumented review of the E2 Plus, Tom’s Guide’s review of the E2 Plus II, 9to5Toys’ price tracking, and the CPSC recall database. This review explains which one to buy and who should skip both.

E2 Plus vs E2 Plus II: what actually changed

Segway’s own spec tables show that the two models share the battery, motor, tires, brakes, speed and payload. The only hardware change is a front suspension on the E2 Plus II, which adds 4.5 lbs.

SpecSegway E2 Plus (original)Segway E2 Plus II
Model number051402U051402UU
Price, Segway US store (Nov 11, 2026)$399.99 (no discount)$285.98 ($399.99 regular)
Top speed15.5 mph (25 km/h)15.5 mph (25 km/h)
Rated range15.5 mi at 70% of max speed / 12.4 mi at max speed15.5 mi max / 12.4 mi at max speed
Battery220Wh, 21.6V, 10.2Ah220Wh, 21.6V, 10.2Ah
Motor300W nominal / 500W peak300W nominal / 500W peak
Max climb12%12%
SuspensionNoneFront double spring, 27 mm stroke
Tires8.1-inch inner hollow (airless)8.1-inch inner hollow (airless)
BrakesFront electronic + rear drum, one leverFront electronic + rear drum, one lever
Weight31.7 lbs36.2 lbs
Folded size42.1 x 17.5 x 19.8 in42.6 x 17.6 x 21.5 in
Max payload198 lbs198 lbs
RiderAge 14+, 4 ft 3 in to 6 ft 2 inAge 14+, 4 ft 6 in and taller
Water resistanceIPX4 (battery IPX6)IPX4
Charge timeAbout 7.5 h (36.3W charger)About 7.5 h (36.3W charger)

Specs from the spec tables on Segway's US product pages for each model, checked November 11, 2026. Segway's range figures assume a 165 lb (75 kg) rider at 77°F on pavement.

Two details stand out. First, the 21.6V battery is unusual: Segway’s own E2 Pro and most adult scooters run 36V or higher. The low-voltage pack pairs with a modest 500W peak motor, and both E2 Plus models climb slowly in published tests (see the hills section below). Second, the range ratings didn’t change. Segway didn’t add battery capacity with the new suspension, so the heavier E2 Plus II has the same rated range as the lighter original.

The short version

  • Same scooter, one upgrade: the E2 Plus II adds a 27 mm front spring for 4.5 extra lbs.
  • Real range is about 11 miles in two published tests, about 70% of Segway's 15.5-mile rating.
  • 15.5 mph and a 198 lb limit: fine for light riders on flat streets, weak on hills.
  • Price trap: on November 11, 2026, the older E2 Plus cost $114 more than the E2 Plus II and $1.01 more than the stronger E2 Pro.

Price: why the older E2 Plus costs more

Segway’s US store had both models in stock on November 11, 2026, and the original was the expensive one. It was $399.99, with no discount. The E2 Plus II was $285.98, against the same $399.99 regular price. The E2 Pro, a stronger scooter with a 36V battery and a 265 lb limit, was $398.98 ($599.99 regular). That’s $1.01 less than the original E2 Plus.

DateModelPriceSource
May 15, 2025E2 Plus II$349.99 preorder through June 3, then $399.999to5Toys
May 15, 2025E2 Plus$299.999to5Toys
Aug 19, 2025E2 Plus II$299.99, its second drop to $300 (it had dipped $4 lower around Prime Day in July)9to5Toys
Nov 2025 to Jan 2026E2 Plus II$280 all-time low, for a few hours at a time9to5Toys
Feb 11, 2026E2 Plus II$319.99 at SegwayTom's Guide
Apr 2, 2026E2 Plus II$295.99, Segway Spring Sale9to5Toys
Apr 14, 2026E2 Plus$279.99, its lowest price since 20239to5Toys
Oct 31, 2026E2 Plus II$349.99Segway US store
Nov 11, 2026E2 Plus II$285.98Segway US store
Nov 11, 2026E2 Plus$399.99Segway US store

At $285.98, the E2 Plus II is within $6 of the $280 all-time low 9to5Toys has tracked. That works out to $1.30 per watt-hour of battery, against $1.82 for the original E2 Plus at $399.99. Both models have dropped below $300 several times, so don’t pay more than about $300 for either one. The original E2 Plus is only worth considering if it’s on sale and you want the lighter 31.7 lb frame.

Real range: about 11 miles, not 15.5

Segway rates both models at 15.5 miles, but read the footnote. The original E2 Plus spec table says that figure assumes riding at 70% of top speed with a 165 lb rider at 77°F. At full speed, Segway’s own “typical” range is 12.4 miles.

The two published tests land below that:

So plan on about 11 miles per charge, or about 5 miles each way with a buffer. That’s 70% of the headline rating and 88% of Segway’s own full-speed figure. TechGearLab’s result works out to about 20 Wh per mile (220Wh / 10.9 mi), a normal figure for a light scooter at 15 mph. Riders near the 198 lb limit, steep streets and winter temperatures will all push real range below 10 miles. Our electric scooter range calculator shows how weight and speed change the result.

Charging is slow for the battery size. Segway lists about 7.5 hours with the included 36.3W charger. TechGearLab said its 7-hour recharge was among the longest of all the scooters in its test, and Tom’s Guide called it “an overnight plug-in situation.”

Speed and hills: the weak spot

TechGearLab measured a top speed of 15.6 mph on the original E2 Plus, which matches Segway’s 15.5 mph rating. It called the acceleration swift and smooth after a kick-start. Segway lists no higher speed setting for either E2 Plus model, unlike the E2 Pro, which reaches 18.6 mph after an app firmware update.

Hills are the problem. Segway rates both models for a 12% grade, but TechGearLab’s E2 Plus lost almost 9 mph on a moderate 3.5% test hill and couldn’t reach the top of its steeper test hills. Tom’s Guide said the E2 Plus II handled mild inclines but slowed noticeably on steeper ones. With a 500W peak motor and a 198 lb limit, these are flat-ground scooters. If your route includes a real hill, see our best electric scooter for hills guide.

Ride comfort: hollow tires, and a spring on the II

Both models use 8.1-inch inner hollow tires, a ribbed airless design that can’t go flat. TechGearLab said they split the difference between solid and pneumatic tires: small cracks are muted, but large cracks were very noticeable, and it suggested riders on rough routes look at models with suspension.

That’s exactly what the E2 Plus II adds. Segway lists a front double-spring suspension with a 27 mm stroke. Tom’s Guide called it the biggest design upgrade and said the scooter felt more forgiving on cracked pavement and uneven roads than the Swagtron Swagger 5 Boost and NAVEE V40 Pro it tested alongside, neither of which has true front suspension. The rear has no suspension on either model.

Brakes, lights, and the app

Both models brake with a front electronic brake and a rear mechanical drum, controlled by a single lever. TechGearLab rated stopping power as average and noted the scooter has no control to stop it rolling faster than its 16 mph top speed downhill. Tom’s Guide said the E2 Plus II stopped smoothly every time, despite an odd clicking sound when braking.

For lighting, Segway lists a 2.1W headlight that lights up to 44.3 ft ahead on the E2 Plus II, plus a brake light and RGB ambient deck lighting. Neither model has turn signals, according to ERideHero’s spec sheets. The E2 Pro has front and rear signals. The Segway app handles speed modes, ride stats and locking. Tom’s Guide disliked that locking is app-only, but found the app easy to use and responsive.

Repair costs and parts

Segway sells most E2 Plus parts directly, and many fit the E2 Plus, E2 Plus II and Walmart’s DLX 2 Plus. Our Walmart electric scooter guide covers that version.

Part (Segway US parts store)PriceStock (Nov 11, 2026)
Battery assembly - E2 Plus$97.99In stock
Battery Assembly-E2/DLX 2 Plus$91.99In stock
Hub motor assembly-E2 Plus/E2 Plus II/DLX 2 Plus$91.99In stock
Front Fork Shock Absorber-E2 Plus II$49.99In stock
Folding Stem-E2 Plus II / E2 plus/DLX$41.99 / $46.99In stock
Rear wheel assembly (E2 family)$43.99In stock
Controller-E2 Plus/DLX 2 Plus$43.99In stock
Tire assembly (E2 family)$24.99In stock
Dashboard assembly (E2 family)$23.99In stock
Charger assembly (E2 family)$18.99Out of stock

A new battery costs about 34% of the E2 Plus II’s $285.98 price, so a battery swap after a few years makes sense only if the rest of the scooter is in good shape. The upside is that Segway sells these parts at all, which most no-name budget brands don’t. Our electric scooter battery replacement guide walks through the swap, and our warranty guide explains how claims work. Segway’s US store shows a “2-Year Limited Warranty” badge on both models, with terms and conditions applying.

Safety: certification and recalls

Segway’s E2 Plus II page says the scooter was tested and certified by TÜV Rheinland to the UL 2272 standard, the US safety standard for e-scooter electrical systems. We found no CPSC recall for the E2 Plus or E2 Plus II on November 11, 2026. Segway’s two most recent US scooter recalls covered the Max G30P and Max G30LP (March 2025, folding mechanism) and the Ninebot P100 (November 2024). Segway recommends both E2 Plus models for riders aged 14 and up. Our best electric scooter for teens guide covers age limits and app speed caps, and a helmet belongs on every rider.

Segway E2 Plus II vs E2 Pro, E3 Pro, and NIU KQi1 Pro

SpecSegway E2 Plus IISegway E2 PlusSegway E2 ProSegway E3 ProNIU KQi1 Pro
Price (Nov 11, 2026)$285.98$399.99$398.98$599.99$199 ($349 reg.)
Top speed15.5 mph15.5 mph15.5 mph / 18.6 mph after update20 mph15.5 mph
Battery220Wh (21.6V)220Wh (21.6V)275Wh (36V)368Wh187.2Wh
Motor peak500W500W750W800WNot listed
Independent range resultAbout 11 mi (Tom's Guide)10.9 mi (TechGearLab)16.0 mi (Electric Scooter Guide)17.2 mi (ERideHero)None found
SuspensionFront springNoneNoneFront + rearNone listed
Tires8.1-in hollow8.1-in hollow10-in tubeless10-in tubeless8.5-in solid
Max payload198 lbs198 lbs265 lbs265 lbsNot listed
Weight36.2 lbs31.7 lbs41.4 lbs40.1 lbs35.7 lbs
Turn signalsNoNoFront + rearHandlebar endsNo

Segway prices from store.segway.com and NIU prices from shop.niu.com, both checked November 11, 2026. E2 Pro and E3 Pro test results come from our E2 Pro and E3 Pro reviews.

vs the E2 Pro: This is the comparison that matters in November 2026. For $113 more than the E2 Plus II, and $1.01 less than the original E2 Plus, the E2 Pro adds a 36V 275Wh battery, a 750W peak motor, 10-inch tubeless tires, a 265 lb limit, and turn signals. Electric Scooter Guide got 16.0 miles from it on a hilly course, about 45% more than the E2 Plus results. It has no suspension and weighs 41.4 lbs. Our Segway E2 Pro review has the details.

vs the E3 Pro: At $599.99, the E3 Pro adds 20 mph, front and rear suspension and IPX5 for more than twice the E2 Plus II’s price. It’s a better scooter, but a different budget. See our Segway E3 Pro review.

vs NIU KQi1 Pro: NIU’s store listed the KQi1 Pro at $199 ($349 regular) on November 11, 2026, with 15.5 mph, a 14.3-mile rating, a 187.2Wh battery and 8.5-inch solid tires. It’s $87 cheaper than the E2 Plus II, but it has a smaller battery, no suspension and harsher solid tires, and we found no independent range test. Segway’s own E2 Plus II page also compares it with the Gotrax Apex Pro, which Gotrax sold for $229 on the same day with a 250W motor.

Who should buy the Segway E2 Plus II (or the original)?

How we researched this review

We don’t test scooters ourselves. This review compares Segway’s US product pages, spec tables and parts store (prices and stock checked November 11, 2026) with published results from TechGearLab (E2 Plus, October 2023: range, speed, hills, braking), Tom’s Guide (E2 Plus II, February 2026) and ERideHero’s spec database. Price history comes from 9to5Toys deal posts from May 2025 to April 2026 and from Segway’s store. NIU and Gotrax prices come from their own US stores. We checked recall status in the CPSC recall database. Where a result applies to only one of the two models, we say which.

The bottom line

The Segway E2 Plus and E2 Plus II are the same light, 15.5 mph, 220Wh scooter, and the II adds a front spring. Expect about 11 real miles, slow climbs and a 198 lb limit. Buy the E2 Plus II at about $286-$300, where it’s a well-supported, puncture-proof starter scooter for light riders on flat routes. Don’t pay $399.99 for the original E2 Plus: at that price Segway’s own E2 Pro is $1.01 cheaper and better in almost every way that matters. For the whole lineup ranked, see our best Segway scooter roundup.